Digital Payments

Trustly

A quick introduction to Trustly, and useful tips for an optimal user experience.

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When using a payment menu integration (including Instrument Mode), Trustly will now be opened in a modal. (This is unlike the Trustly payment method implementation where it opens inside the same frame). The modal will close once the interaction at Trustly is finished.

Trustly Express

As a part of our Trustly offering, Trustly Express provides an even swifter payment process.

Trustly Express is supported by a range of European banks, and the following in Sweden and Finland.

Sweden: Handelsbanken, Länsförsäkringar and Nordea.

Finland: Handelsbanken, Nordea, OmaSP, OP, POP Pankki, S-Pankki, Säästöpankki and Ålandsbanken.

While it works mostly the same way as the payer aware payment menu, we have two recommendations to make the experience as smooth as possible.

  • Include the first and last name of the payer in the payer object.

  • Add the payer’s SSN. If you provide it in the payerReference field, the SSN has to be hashed.